Privacy Policy

1. Information We Collect

Aurora Pay collects only the minimum necessary data to provide our services and ensure account security:

• Account Information: Email address provided during registration.
• Usage Data: IP address, device type, and browser user agent to detect and prevent fraudulent activity.
• Transaction History: Details of top-ups (excluding credit card numbers) and credit usage across partner services.
• KYC Data: ID documents and proof of address for users who reach specific transaction thresholds, stored securely and processed only for compliance verification.

2. How We Use Your Data

Your data is used strictly for the following purposes:

• Maintaining and managing your Aurora credit balance.
• Facilitating secure payments to partner digital services.
• Complying with legal obligations, including anti-money laundering (AML) regulations.
• Providing technical support and security notifications.

3. Data Sharing

We value your anonymity and do not sell your personal information. Data sharing is limited to:

• Partner Services: When you pay a partner, they receive only your internal user ID and the amount paid. They do not see your email address or account history.
• Payment Processors: Third-party processors receive only the data required to complete your top-up.
• Legal Requirements: We may disclose data if required by a valid legal order from a competent jurisdiction.

4. Data Retention

We retain transaction ledgers for 7 years to comply with financial reporting and legal requirements. Personal identifiers are obfuscated upon account deletion requests, provided no active legal hold exists.

5. Your Rights (GDPR Compliance)

Users residing in the European Economic Area (EEA) have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or request deletion of their personal data. Requests can be sent to [email protected].